PJC Inclusive Access

Get Materials with Code

Published or Revised August 21, 2024

Some digital products require a code to access the materials on the publisher’s website.

Click Copy the Code to Clipboard and then click Access Courseware.
You will paste that code in the designated field on the site you are sent to.
If the ACCESS COURSEWARE button is not available for a specific product, go directly to that publisher website listed in Blackboard or use a link provided by the instructor.

Before Opting Out of this Program, READ THIS: If the student has opted out or needs to opt into the Follett ACCESS program, then they will not see these materials on their shelf until they opt back into the Follett ACCESS program. Otherwise, the student will need to purchase the product on their own.

Opt Out Here: https://accessportal.follett.com/1836

Troubleshooting

If a student believes they should have access to course materials in their shelf, but the shelf is empty, contact the bookstore.

PJC Bookstore
903-782-0344
parisjc@bkstr.com

Provide specific details as outlined below to help resolve your issue:

On the Brytewave.redshelf.com site or from Blackboard, select the student’s name in upper right corner and select ‘My Accounts’.
Attach or insert a screenshot of the "stopping point" hit when trying to access the Brytewave/RedShelf eBook.
Provide the device and browser used by the student when they are experiencing this access issue:

Device Types:

Windows Desktop/Laptop
Mac Desktop/Laptop
iPhone
iPad
Android

Browsers:

Safari (iPhone, iPad, Mac)
Internet Edge
Google Chrome
Firefox

If a student is taken to the login page instead of My Shelf:

Try to enable your cookies, follow these steps.
Try another browser, we recommend Chrome.
Try to log in with their .edu email address and reset your password.
Try to refresh your page, sometimes it gets stuck and won't log you in automatically.

Knowledge Base:

https://brytewavesolve.zendesk.com/hc/en-us

Knowledge Base Student Support

https://brytewavesolve.zendesk.com/hc/en-us/categories/360001627173-Student-Support

BryteWave CourseWare Publisher Instructions Index

BryteWave Customer Support Channel

support@brytewave.com

1-877-612-2233

Store Customer Support

v.garcia@follett.com

Efollett.com

Need help?
Contact the PJC Bookstore.
903-782-0344